Welcome to orvis.co.uk! This page tells you the terms and conditions on which we supply any of the products listed in our catalogue or website (www.orvis.co.uk) to you (the “Products”). Please read these terms and conditions carefully before ordering any Products from our catalogue or website. You should understand that by ordering any of our products from our catalogue or website, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.
Our catalogue is published by and our website is operated by The Orvis Company Inc trading as Orvis. Orvis in the UK is a trading division of a US company which was incorporated in Vermont and whose registered business address is 178 Conservation Way, Sunderland, Vermont, VT055250. Our main UK trading address is Clearwater House, 28 North Way, Andover, Hampshire SP10 5RW. Our VAT number is 411 5154 00.
We accept orders for delivery in the UK and the EU, but different shipping charges apply for delivery to EU countries other than the UK. We also accept orders for most International destinations but again different handling, shipping and duty regimes apply (see the shipping and handling information on our website or call customer services for detailed information).
Please note that you must comply with any applicable laws and regulations of the country for which the Products are destined. We will not be liable for any breach by you of such laws.
By placing an order from our catalogue or our website, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.
We will process orders for shipment provided stocks are either currently available or likely to be so within the next 7 working days.
If the product is likely to be delayed beyond 7 working days, we will write to you to inform you of the likely delivery date and will take instructions from you as to how you would like to proceed.
A dispatch confirmation will be included with the shipment but if you provide us with a valid e-mail address we will send you an electronic confirmation of dispatch.
The contract between us will only be formed, and you will only be charged, when the Products are dispatched from our warehouse (the “Contract”).
These conditions do not affect your statutory rights.
We will make every endeavour to fulfil your order within 7 working days unless we otherwise notify you by telephone, in writing or by e-mail that there is a longer lead time from our supplier, in which case we will inform you of the expected delivery date, or if we are no longer able to supply the Product at all. You will not be charged until we dispatch the Product and you have the right to cancel your order if the revised delivery date is not acceptable for whatever reason.
Applicable laws require that some of the information or communications we send to you should be in writing. We will contact you in writing if necessary or by e mail or telephone but only in conjunction with your purchase as appropriate. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirements that such communications be in writing. This condition does not affect your statutory rights.
All notices given by you to us must be given to The Directors. The Orvis Co Inc, Clearwater House, 28 North Way, Andover, Hampshire SP10 5RW. We may give notice to you at either the email or postal address you provide to us when placing an order, or in any of the ways specified in paragraph 12. Notice will be deemed received and properly served immediately when posted on our website (www.orvis.co.uk), 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.
If any of these terms and conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
Contracts for the purchase of Products from our catalogue or our website will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
The UK WEEE Regulations require that businesses involved in the supply of electrical equipment take an active role in its collection and recycling. We have made a financial contribution toward the development of improved recycling collection points (known as ‘DesignatedCollection Facilities’) throughout the UK through our membership of the Distributor Take Back Scheme. To remind you to recycle, all new electrical products are marked with a crossed out wheelie bin symbol. You can take any old electrical equipment to participating ‘household waste recycling centres’ run by their local councils which you can locate using www.recycle-more.co.uk.
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100% customer satisfaction has been our commitment since 1856. It's who we are. If you aren't happy with a product or service, we want to know about it. And we'll make it right.
THAT'S THE ORVIS WAY.
Orvis Commits 5% of pre-tax profits to protecting nature.
“If we are to benefit from the use of our natural resources, we must be willing to act to preserve them.”
– Perk Perkins, Chief Executive Officer, The Orvis Company
Copyright 2019, The Orvis Company Inc. Since 1856.