Welcome to the Orvis Answer Centre for Order Cancellation Questions! You'll find the answers to our most frequently asked questions concerning order cancellations.
Use the Orvis Return Process to return the merchandise back to Orvis. You can either exchange it for other merchandise or request a refund. Your order will come with a return label to expedite your return.
It is Orvis’ policy not to charge a customer until the merchandise ships. If you used a credit card and your order was cancelled, you should not have been charged. If you used a cheque or postal order, then you'll receive a refund cheque in the mail. If you used a gift card, then a gift card will be re-issued and sent by mail.
Sign up for email now, and save $10 on your next purchase of $50 or more. This offer is valid for new subscribers only and will be sent to your email address shortly.Submit
Trips & Schools
We will refund your money on any purchase that isn’t 100% satisfactory.
Anytime, for any reason. It’s that simple.
Orvis Commits 5% of pre-tax profits to protecting nature.
“If we are to benefit from the use of our natural resources, we must be willing to act to preserve them.”
– Perk Perkins, Chief Executive Officer, The Orvis Company
Copyright 2018, The Orvis Company Inc. Since 1856.