Adding initials, a name, or a quote (where available) is a great way to make a gift more personal, and it helps to identify a piece of luggage or favourite watch should you misplace it. Depending on the item, you can choose from embroidery, metal engraving/etching, leather embossing, or laser engraving.
HOW IT’S DONE
A commercial sewing machine is used to create characters with thread. Some embroidery consists of thousands of stitches resulting in beautiful and intricate designs.
This process utilises a metal tip, which is depressed onto a metal item surface. Pressure is applied, and a permanent mark is left behind.
Metal letters are first heated and then stamped onto a leather surface with pressure. Because heat is used, the leather retains the depression indefinitely.
Rather than employing a traditional tool bit, an electronic laser is used to etch images onto a surface. The result is incredible accuracy and clean, crisp edge.
FREQUENTLY ASKED QUESTIONS
IS THERE A CHARGE FOR PERSONALISATION?
Charges vary from item to item and are listed in the "Buy It Now" box for each item.
HOW MANY LETTERS MAY I INCLUDE?
The number of characters (which includes letters and spacing) varies from item to item. Please consult the product's description for personalisation specifications. Spaces are counted as characters for all personalised products.
MAY I USE FOREIGN SPELLINGS OR NAMES?
Yes. You may use any name if it fits in the specified number of characters. However, we can't use accented or special characters.
DO PERSONALISED PRODUCTS REQUIRE LETTERING?
No. It's all up to you. All of our personalised products may be ordered without any lettering.
DOES IT TAKE LONGER TO RECEIVE PERSONALISED ITEMS?
It usually takes an additional two days for personalised items. Some items, which are personalised directly by the manufacturer, may require additional time. Please see each product detail page for specific information or contact us by live chat, email, or phone for further information.
ORDERING MULTIPLE ITEMS WITH PERSONALISATION
If you wish to order multiple items and personalise each differently, personalise them and add them to your shopping cart one at a time.
WHAT IF I'M NOT PLEASED WITH A PERSONALISED ITEM?
You're fully covered by our 100% customer satisfaction guarantee on all Orvis products, including personalised items. Contact us by live chat, email, or phone for further information.
NEED MORE INFORMATION?
For assistance, please contact us or call 0333 400 4177.